Associate Product Manager – Payments

Job Location

Cairo/Remote

Deadline

October 30, 2021

Department

About the job

About Us


Capiter is a B2B marketplace that brings together FMCGs, Wholesalers and merchants to the same platform,

enabling merchants to order their products through the e-commerce platform and receive credit on their

purchases. As of today it’s serving 30k+ merchants and +150 FMCGs and wholesalers. Focus is to create value

for merchants and improve their income through technological disruption.

We are a versatile team of close to 130 problem solvers who love making the impossible possible. We strive for

a diverse and entrepreneurial company culture with people who are curious and want to be the best at what

they do.

We are backed by top tier VC’s such as ​MSA, Quona Capital, Shorooq Partners and Accion and some of the

most successful entrepreneurs in the Middle East.


Job Summary


The role is responsible for contributing to the product roadmap to create an end-to-end digital payments

ecosystem with merchants as customers, and manufacturers and wholesalers as partners. Further, our

dedicated features will communicate with different internal business facing platforms like Invoice and

Reconciliation System to Warehouse Management System at Capiter.  We are building technology products and

services to enable digital payments in the current supply chain and enabling digital lending for our customers

and partners to engage the entire retail ecosystem in Egypt whose market potential stands at US $50B market

catering to the needs of more than 400K+ merchants.

This Associate Product Manager role will be responsible for creating detailed, concise and accurate

documentation to contribute to the product roadmap, for stakeholder communication, for helping design and

development sprint planning, business requirements gathering and to build products that support deemed

brand & wholesale partners. This is a unique opportunity to learn multiple tech stacks and manage a product

that has a multi-billion dollar impact.

The candidate will be responsible for understanding the business requirements, transforming the data, and

research based insights into customer-centric product/feature development and evangelize and track key

business and product metrics for their product verticals in the Payment Services

Key Result Areas (Accountability & Responsibility of the role)

  • Manage the roll out of the product features and enhancements based on data-driven methodologies

  • Work very closely with cross-functional stakeholders (including and not limited to business development teams, operations team, software developers, embedded engineers, design engineers, data scientists and business analysts) to execute the product roadmap for payment services ecosystem

  • You will research the compliance payment frameworks from the regulatory point set by Egyptian Central Bank to help in preventing non-compliant releases

  • Create user journeys and user personas to support the requirement documentation to drive effective decision making and accountability for product success from design through delivery

  • Supporting the reporting on the success metrics for new feature development / improvements and business KPIs

  • You will - at any point in time - be working on understanding cross-dependencies with partner platforms and help in documenting and exploring new avenues to improve customer and business experience

  • You will support adoption & growth of rolled out solutions mandating final sign offs from compliance team as well as assess open opportunities through secondary research in product discovery phase to further enhance merchant and supplier payment experience

  • You will help in measuring improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives.

  • You will work closely with accounting teams to support payments reconciliation and settlements within the ecosystem, encompassing merchant payments, seller (marketplace) payments and vendor payments

  • You will work on supporting lending (buy now pay later) for merchants by integration with MFIs and Banks

  • You will work on supporting wallet payments to create seamless buying experience for retailers (merchants)

Key Skills Required For this position :

We prefer someone who has understanding and experience of:

  • Building user-centric product experiences

  • Solving for & scaling zero-to-one problems

  • Working on developing a fast paced payments ecosystem to support vendors, merchants and marketplace sellers with ability to understand the dynamics between different stakeholders

  • Collaborating with multiple stakeholders, both internal and external and demonstrate the following soft skills:
    1. Comfort with ambiguity in a dynamic environment
    2. Strong interpersonal skills & ability to lead through influence

  • Bias for action, in a very fast-paced result-oriented work culture

  • Ability to communicate clearly and effectively with different functional groups, developers, and business owners

  • Ability to gather and write clear product and business requirements to support product features based on urgency and product requirement from the business or product team

  • Ability to collaborate effectively with remote teams in multiple time zones

Basic Qualifications :

  • Bachelor’s degree or Master’s degree in an analytically-heavy discipline such as Engineering, Computer Science, Finance or Mathematics (or work experience to that effect)

  • 0-2 years of prior fintech product management experience in an internet based company, preferably in Payments, Wallets, B2B /B2C E-commerce with understanding of the fintech services

Preferred Qualifications ( not mandatory) :

  • MBA degree from Premier institute / Prior start up experience will be preferred

  • Prior SME or merchant lending experience in a Fintech/ E-commerce setup

  • Prior fintech experience managing wallet services and integrations with third-party vendors