Collection Officer/Manager

Job Location

Cairo, Egypt


October 30, 2021


Credit & Risk Department

About the job

We are looking for a highly motivated Collection Officer / Collection Manager who wants to join a start- up in the new chapter of expansion and take on the challenge of their life!

Our vision is to build the world’s best company; therefore, we need to build the world’s best team.

Capiter is B2B E-Commerce Marketplace that serves as a digital liaison between the FMCG, wholesale, and merchants, restructuring conventional trading methods in Egypt to a digitized one; This in return provides efficiency in the whole supply chain process by using advanced technology and machine-learning models that produce high quality service to sales channels and high data validity to the supply channels with a highly optimized financial product cycling. The Tech enabler allows its merchants to order their products from the platform with an embedded financing product that allows the merchants to receive credit on their purchases.

We are a versatile team of close to 100 problem solvers who love making the impossible possible. We strive for a diverse and entrepreneurial company culture with people who are curious and want to be the best at what they do. We are backed by top tier VC’s such as Shrooq Partners, MSA and some of the most successful entrepreneurs in the Middle East.

Responsibilities (included but not limited to):

 Handling the post-approval process, including signing, monitoring and collections.

 Conducting due diligence, preparing contracts and managing the signing process.

 Following up the delinquent borrowers according to Capiter policies and reporting progress.

 Act as first point of contact for any restructuring requests.

 Making site visits to delinquent borrowers as needed.

 Identifying reasons for delinquency and communicating as input for policy reviews.

 Managing the relationship with the external collections (Third Party).

 Take a proactive approach to improving processes and setting high-quality work standards.


 Bachelor’s degree in Business, Economics or a Financial related field.

 For Collection Officer: 2 years of professional experience in banking, Financial Institution or Financial Consultancy.

 For Collection Manager: 5 years of professional experience in banking, Financial Institution or

Financial Consultancy.

 Previous collections experience is a must.

 Customer service experience is an asset.

 Fluency in Arabic and professional working proficiency English.

 Experience in preparing contracts and signing promissory notes.

 Experience in reviewing and authenticating financial documents.

 Experience with authentication of signatures and verification of cheques in particular.

 Tech savvy with experience in Microsoft Excel.

 High attention to detail and strong organizational skills.

 A can-do attitude with the ability to work in a dynamic environment.

What you can expect from us

 Salary in line with market benchmarks and stock options with potential of significant gains.

 Learn and work with the best entrepreneurs that will give you insights to all relevant aspects of

building a company.

 Work in a flat, modern organization with no bureaucracy where trust is the most important trait

 Explore and learn from new cultures that are most likely very different from what you are used to.

 Work in a fast-paced company where time between decisions to action is minimal.

 The opportunity to build a b2b marketplace in retail space, a global business, meaningful network and experience.