Senior Product Manager – B2B Supply Chain

Job Location

Cairo, Egypt/ Remote


October 30, 2021



About the job

About us

Capiter is a B2B marketplace that brings together FMCGs, Wholesalers and merchants to the same platform, enabling merchants to order their products through the e-commerce platform and receive credit on their purchases. As of today it’s serving 30k+ merchants and +150 FMCGs and wholesalers. Focus is to create value for merchants and improve their income through technological disruption.

We are a versatile team of 200+ problem solvers who love making the impossible possible. We strive for a diverse and entrepreneurial company culture with people who are curious and want to be the best at what they do.

We are backed by top tier VC’s such as ​Quona Capital,MSA, Shorooq Partners and Accion and some of the most successful entrepreneurs in the Middle East.

Job Summary

This role requires identifying gaps in the supply chain domain of Capiter - Outbound (Fulfilment) & Inbound (Logistic, Selection systems) and building scalable tech solutions to deliver best customer experience in the market. This role will work closely with the senior management and support in creating product strategy and roadmap. The person will completely own the launch plan of the features and will measure the impact of the various projects that has been launched.

Key Result Areas (Accountability & Responsibility of the role)

  • Act as a leader within the company & help drive product innovation into the Capiter Supply Chain.

  • Conduct qualitative and quantitative research and analyse key SCM and Operations market trends for product innovation and enhancements in eCommerce

  • Maintain your roadmap and milestones

  • Design the software system backbone for day-to-day operations of various delivery logistics and warehouse fulfilment operations software products

  • Define your features write PRDs, specs and user stories

  • Manage the daily workflow with a team of engineers and designers

  • Analyse the effectiveness of the current features and define ways to improve them.

  • Ensure we ship well-crafted product at a timely pace.

  • Perform complex business analysis to identify business opportunities to reduce cost and increase profitability

  • Identify and manage product issues, complete root cause analysis, provide escalation management and anticipate tradeoffs.

  • Ideate, define, plan and manage the roll out of the initiatives, features and enhancements based on data & evidence driven methodologies.

  • You will work very closely with cross-functional stakeholders, including and not limited to business development teams, operations team, software developers, embedded engineers, design engineers, data scientists and business analysts.

  • You will - at any point in time - be juggling on multiple projects within the work-stream at different stages of development.

  • You will own weekly and monthly reporting on the state of the initiatives and utilise metrics to deep-dive into issues and uncover business-driving trends and patterns

  • You will measure improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives.

Key Skills Required For this position :

We prefer someone who has displayed a track record of:

  • Building user-centric product experiences

  • Solving for & scaling zero-to-one problems

  • Managing multiple stakeholders, both internal and external and who demonstrates the following soft skills:
    1. Comfortable with ambiguity in a dynamic environment
    2. Strong interpersonal skills & ability to lead through influence

  • Bias for action, in a very fast-paced result-oriented work culture

  • Highly analytical, capable of turning raw data into information and insights

  • Demonstrated understanding of P&Ls

  • Attention to detail and proven ability to manage multiple, competing priorities simultaneously

  • Sound business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done

  • High degree of product ownership and collaborate effectively with remote teams in multiple time zones

Basic Qualifications :

  • Bachelor’s degree or Master’s degree in an analytically-heavy discipline such as Engineering, Finance or Mathematics (or work experience to that effect)

  • Proficiency in analytical tools including MS Excel, SQL etc.

  • 2-4+ years of prior in supply chain domain /operations/ Logistic in a Saas or e-commerce company.

  • Experience in building and scaling high performance cross functional project teams.

  • Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams

Preferred Qualifications ( not mandatory) :

  • MBA degree from Premier institute / Prior start up experience will be preferred

  • Prior supply chain, logistic , WMS, TMS work experience.